Service Support

Faq

Q

How long does a typical car battery last, and what can extend its lifespan?

A

A standard car battery lasts 3–5 years. To extend its life, avoid frequent short trips (which prevent full charging), keep the battery terminals clean and corrosion-free, store the vehicle in a moderate temperature environment, and use a battery maintainer during long periods of inactivity.

Q

Are ice maker accessories universal, or do they need to match the machine’s brand and model?

A

Most ice maker accessories are not universal. They must be compatible with the machine’s brand, model, and capacity—especially critical parts like ice molds, water pumps, and control boards. Always check the manufacturer’s specifications before purchasing replacements.

Q

How is the durability of a NEV motor shaft tested during production?

A

Durability tests include rotational fatigue testing (to simulate long-term use), torque load testing (to verify strength under stress), and corrosion resistance testing (for harsh environments). Dimensional accuracy checks via CNC measuring tools also ensure compliance with design specs.

Q

What is the difference between aftermarket auto parts and OEM parts?

A

OEM parts are manufactured by the vehicle’s original maker, ensuring exact fit and matching performance. Aftermarket parts are produced by third-party companies, offering more cost options but varying in quality—some meet or exceed OEM standards, while others may be lower-grade.

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